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RIVER CREE RESORT AND CASINO: SLOT ATTENDANT
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Job Description: Reporting to the slot supervisor a slot attendant will ensure they promote and maintain the utmost integrity and the highest calibre of customer service and respect to all the guests, associates, and AGLC personnel.
•Ensure the guest is being provided with superior customer service.
•Adhering to policies and procedures outlined on the slot floor.
•Administering hand pays and jackpots, bill exchanges with guests, machine maintenance; will include diagnosis of machine malfunctions, ticket game, and game diagnostics.
•Responsible for assigned cash float and balanced cash out.
•Identifying and report counterfeit bills.
•Responsible for the initial response to customer complaints, claims, and inquiries.
•Ensuring all slot operations are in compliance with AGLC terms and conditions.
•Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests.
•Support and communicate with all associates on the casino gaming floor.
•Daily execution of assigned operational goals and objectives.
•Actively promote the Casino’s Player’s Club Program.
•Responsible for machine box pulls.
•Any other duties as required.
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| RIVER CREE RESORT AND CASINO CONTACT INFORMATION |
| City: |
Edmonton |
| Company Description: |
River Cree Resort and Casino is a full-service/state of the art hotel and entertainment establishment located on the Enoch Nation (outside of Edmonton, Alberta). You will be involved in creating a culture based on outstanding customer service and customer loyalty. |
| Return to: |
River Cree Resort and Casino |
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Posted on: 11/19/2009 Posted by: todd_cz |
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