Job Description: JOB DESCRIPTION:
Responsibilities include, but are not limited to the following:
• Performs the functions of a Dealer on an assigned shift.
• Responsible for dealing an assigned game in accordance with established policy and procedures.
• Conducts the assigned game with respect to Seminole Gaming’s Compliance and Regulations and procedures.
• Responsible for customer satisfaction and enjoyment on a particular assigned table game.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Offers the highest possible level of customer service resulting in a maximum level of customer enjoyment and return play.
• Responsible for knowing all policies & procedures of the specific table game she is dealing.
• Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
• Works diligently to support the Seminole Gaming’s culture and team philosophy throughout the property.
• Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same.
• Promotes positive public relations and creates an enjoyable atmosphere for all customers.
• Ensures the protection of customer’s rewards and credit lines.
• Complies with all departmental and Company Policies including Seminole Gaming’s business ethics guidelines.
• Complies with all regulatory requirements.
• Maintains confidentiality of all Seminole Gaming’s trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
• Creates and ensures a fun-filled, entertaining and exciting environment.
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