Job Description: JOB DESCRIPTION: Responsibilities include, but are not limited to the following: • Performs the functions of a Dealer on an assigned shift. • Responsible for dealing an assigned game in accordance with established policy and procedures. • Conducts the assigned game with respect to Seminole Gaming’s Compliance and Regulations and procedures. • Responsible for customer satisfaction and enjoyment on a particular assigned table game.
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Offers the highest possible level of customer service resulting in a maximum level of customer enjoyment and return play. • Responsible for knowing all policies & procedures of the specific table game she is dealing. • Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. • Works diligently to support the Seminole Gaming’s culture and team philosophy throughout the property. • Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same. • Promotes positive public relations and creates an enjoyable atmosphere for all customers. • Ensures the protection of customer’s rewards and credit lines. • Complies with all departmental and Company Policies including Seminole Gaming’s business ethics guidelines. • Complies with all regulatory requirements. • Maintains confidentiality of all Seminole Gaming’s trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. • Creates and ensures a fun-filled, entertaining and exciting environment.
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