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MIRAGE HOTEL CASINO: ASST SHIFT MGR SLOTS
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Job Description: •Deliver a level of guest service which is consistent with the company’s and property’s core service standards
•Effectively develop and mentor hourly employees to ensure all departmental standards and goals are understood and met
•Supervise slot staff ensuring compliance with departmental and company policies including the issuance of corrective action
•Maintain adequate scheduling of staff to meet and / or exceed departmental and company service requirements based on business levels
•Provide instruction, training and implementation of service and other company programs to staff
•Research and resolve guest and / or employee issues effectively and professionally
•Manage, organize, and complete assigned projects with attention to detail within the established deadline
•Delegate job duties and tasks to employees
•Ensure inventory of all sensitive keys during shift are maintained and accounted for
•Protect the confidentiality of company files and documents under immediate control
•Perform all duties as deemed necessary for the success of the department
JOB REQUIREMENTS:
•Two (2) years of previous Slot operations experience required.
•Knowledge of player tracking systems (preferably Acres Players Club, CMS) a must
•Must have, or be able to obtain, Gaming Registration
•Previous money handling experience preferred
•Must have professional appearance and demeanor
•Maintain a professional neat and well groomed appearances, adhearing to Mirage standards.
•High School diploma or equivalent is required.
•Proof of eligibility to work in United States.
•Must be able to communicate effectively in English, in both written and oral forms
•Must have interpersonal skills to deal effectively with all business contacts.
•Work varied shifts including weekends and holidays
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| MIRAGE HOTEL CASINO CONTACT INFORMATION |
| Website: |
http://www.mirage.com |
| City: |
Las Vegas |
| Company Description: |
It is the primary responsibility of the Assistant Shift Manager Slots to oversee the day-to-day operations of Slot Operations employees during their assigned shift with specialized attention to guest service, protection of company assets, and ensuring staff duties are performed. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
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Posted on: 11/18/2009 Posted by: todd_cz |
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