Job Description: Responsible for ensuring the overall efficiency of Table Games operations in accordance with approved guidelines, applicable laws, policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Develops policy and planning for all Table Games and Poker operational objectives.
2. Responsible for the development and execution of Table Games and Poker budget.
3. Prioritize tasks, handle multiple projects simultaneously, organize and delegate assignments.
4. Assists in the development of all departmental programs, and special events.
5. Analyze customer play, cheating, scams, card counters, and unusual or suspicious variations of play.
6. Ensures adequate staffing levels, departmental structure and employee developmental programs are in place.
7. Is knowledgeable of Local, State and Federal gaming laws and regulations, as well as internal controls, policies and procedures.
8. Attends all management meetings and other meetings as assigned be the General Manager.
9. Compiles monthly reports to the Director of Gaming Operations.
10.Resolves guest complaints in a prompt and courteous manner.
11.Ensures all guests are satisfied with their experience at the Kiowa Casino.
12.Responsible for hiring, retaining, promoting, performance evaluations, training, disciplining, and terminating employees with concurrence of the Director, General Manager and Human Resources Director.
13.Must adhere to the safety rules and regulations of the Kiowa Casino and of the Table Games department. |
If Interested: To apply for this positon, please visit
www.casinocareers.com/jobdetails.cfm?jobid=20511 |
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