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CASINO NIAGARA: PLAYERS CLUB ASSOCIATE
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Job Description: ACCOUNTABILITIES, EXPERIENCE, KNOWLEDGE & QUALIFICATIONS
Preference will be given to candidates who are exceeding or meeting performance expectations in their current position
O.S.S.D. or equivalent as recognized by the Ministry of Education
Previous customer service experience in Sales, Marketing or Tourism and knowledge of Niagara Region and District
Ability to maintain professionalism under stressful situations, prioritize tasks and meet deadlines
Must possess exceptional organizational skills
Knowledge of the Casino layout and floor plan
Ability to stand for extended periods of time
Must be able to work independently as well as in a strong team environment
Excellent written and verbal communication skills
Knowledge of the Gaming Management computer system as asset
Experience working with Showgate, MICROS and NMRS an asset
Knowledge of Comping system an asset
Working knowledge of WHMIS and Health and Safety Act
Flexible to support a 7/24 operation
Any other duties as assigned
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| CASINO NIAGARA CONTACT INFORMATION |
| Phone: |
(905) 374-3598 |
| Fax: |
(905) 353-6728 |
| City: |
Niagara Falls |
| Posta/Zip Code: |
L2E6T3 |
| Company Description: |
The Players Advantage Club Associate embraces our company values by demonstrating Leadership, Professionalism, Passion as Hosts and Respect for Everyone.
Reporting to the Players Advantage Club Supervisor, the successful candidate will be responsible to work efficiently and independently in a busy environment. You will be responsible for enrolling players into the Players Advantage Club as well as enrolling Players for tournaments and special events, handling customer service issues, analyzing Players Comp worth and making responsible decisions. The Player Advantage Club Associate will also be responsible for explaining the advantages of the Players Advantage Club, accurately entering customer applications in the ACSC system and offering complimentaries, as well as promoting outstanding guest relations. The Players Advantage Club Associate works closely with the Promotions department.
The Players Advantage Club Associate is also responsible for the strict adherence of the Marketing compliance policies, internal control procedures, Alcohol and Gaming Commission of Ontario control specifications, and Casino policy and procedures.
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Casino Niagara |
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Posted on: 2/2/2010 Posted by: todd_cz |
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