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well your not the only person having problems with bingoroom never had a problem till I started winning in their slots which I play most of the time now or use to they recommended use neteller well no show on that then they said the only way your gonna get your money out is by using epassporte well every suggestion they made I opened up an account now they dont use epassporte anymore and I have over 800. bucks sitting in there with all the excuses they keep giving me on not giving me my money have told them they have until friday to give me my money or I am getting a lawyer. so we shall see whay happens. then everybingo site on the net will know about them including the bingo comission and have at least 200 other players who are willing to do the same thing. I dont like to get nasty on bingosites but this one takes the cake!!!!!! beware of the site is not the word it's dont waste your time and money in a bingo site that does not care about its players who have played there since they started they only care to take the money. well I hope to hear back from you I am looking for others who have had problems with bingoroom. thanks s.c.